1. Introduction

MRJ Maintenance Services ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy and Terms of Service outline how we collect, use, and protect your information, especially regarding SMS communication through compliant channels.

2. Information We Collect

We collect the following types of information:

Contact Information: Name, phone number, email addressService-Related Data: Appointment requests, service history. Communication Preferences: Opt-in/opt-out for SMS updates

3. How We Use Your Information

Your information is used to:

Provide and manage our commercial kitchen exhaust cleaning services. Schedule and confirm appointments. Send service-related updates, reminders, and promotional messages via SMS (with your prior consent) Comply with legal obligations and industry regulations.

4. SMS Consent and A2P 10DLC Compliance

By opting in to receive text messages from MRJ Maintenance Services, you agree to the following:

You authorize us to send text messages using an A2P 10DLC phone number. Message frequency varies depending on service activity and promotions. Standard message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at:

530-622-4627 or [email protected]

We do not share your SMS opt-in status or contact details with third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to safeguard your information against unauthorized access or disclosure.

6. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only to provide essential services or comply with legal requirements.

7. Your Rights

You have the right to:

Access, update, or delete your personal information. Withdraw your consent for SMS communication at any time. File a complaint with a regulatory authority if you believe your rights have been violated.

8. Changes to This Policy

We may update this Privacy Policy and Terms of Service from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or Terms of Service, or if you wish to update your communication preferences, please contact us at:

MRJ Maintenance Services

Phone:

(530) 622-4627

Email:

[email protected]